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New Feature: Route Optimization is Here

KM
Kegan Mills
Jan 3, 2026 · 4 min read
Route optimization

We're excited to announce one of our most requested features: Route Optimization. Starting today, Biddesk can automatically plan the most efficient route for your crews, saving you time, fuel, and money every single day.

The Problem We're Solving

Service businesses waste an average of 45 minutes per crew per day on inefficient routing. That's nearly 4 hours per week per crew spent driving instead of working. For a company with three crews, that's over 600 wasted hours per year.

Most owners plan routes manually—looking at a list of addresses and trying to figure out the best order. It works okay with 3-4 stops, but once you're managing multiple crews with 6-8 stops each, it's nearly impossible to optimize by hand.

How It Works

Route Optimization in Biddesk is simple:

  • Step 1: Assign jobs to a crew for the day (or let auto-assign do it based on location)
  • Step 2: Click "Optimize Route" and our algorithm calculates the fastest sequence
  • Step 3: The optimized route appears on your crew's mobile app with turn-by-turn navigation

The algorithm considers real-time traffic, time windows (if a customer requested a specific arrival time), and job duration estimates to create the most efficient plan possible.

What You Can Expect

Based on our beta testing with 50 service companies, here's what you can expect:

  • 20-30% reduction in daily drive time per crew
  • 1-2 extra jobs per crew per day from time savings
  • 15% fuel savings on average per month
  • Better on-time rates with accurate arrival time predictions
"We saved $800 in fuel costs in the first month alone. Plus we're fitting in an extra job per crew most days. This feature pays for the entire Biddesk subscription ten times over." — Marcus W., Apex Lawn Care

Getting Started

Route Optimization is available now on all Pro and Business plans at no additional cost. To get started:

  • Log into your Biddesk dashboard
  • Navigate to Calendar & Scheduling
  • Assign jobs to crews as usual
  • Click the new "Optimize Route" button

Your crews will see the optimized route in their mobile app automatically. No setup or configuration required.

What's Next

This is just the beginning. We're already working on multi-day route planning, automatic crew assignment based on location and skills, and real-time re-routing when schedules change mid-day. Stay tuned for more updates.

Not a Biddesk customer yet? Start your free 14-day trial and see route optimization in action.

Kegan Mills

Kegan Mills

Founder of BidDesk

Kegan built BidDesk to solve the operational challenges he saw firsthand in the field service industry. He writes about business growth, operations, and technology for tree and landscaping professionals.

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